| Service ID |
DCT – TS – SRLD - 036 |
| Service Description |
The service aims to issue tourism licences for new tourism companies and their outlets and branches upon their request
|
| Sub-services |
- Amendment of licences for all tourist activities
- Cancellation of licences for all tourist activities
- Renewal of licences for all tourist activities
|
| Client Category (Government / Business / Individuals / Visitors) |
Business
|
| Main Steps of Obtaining the Service |
- Submit a tourism licence application with the required documents via the website of the Business Centre belonging to the Department of Economic Development
- The Business Centre employees review the received
- The DCT’s Licensing Operations Unit employees check the fulfillment of the requirements
- The DCT’s Inspection team conducts the inspection process
- Payment of the fees
- Issuance of the licence
|
| Terms of Obtaining the Service |
- Achieving the minimum space required (35 square metres for all tourism offices except for the excursion boats, tourist restaurants and floating restaurants)
- Tour operation activities: 2 cars and 1 bus must be provided, provided that they have not been completed more than 5 years from the date of manufacture
- Desert adventure activities: 2 SUVs must be provided, provided that they have not been completed more than 5 years from the date of manufacture
|
| Service Links |
- The Abu Dhabi Chamber of Commerce & Industry
- Department of Economic Development
- Abu Dhabi Food Control Authority
- General Directorate of Civil Defence
|
| Service Fee |
- Hotel Management Company: AED 2,500
- Hotel Apartment Management Company: AED 2,500
- Resorts Management Company: AED 2,500
- Tourism Agency: AED 2,500
- Travel Agency: 5,000 AED
- Tourism Restaurant: AED 2,500
- Floating Restaurant: AED 2,500
- Excursion Boat Rental: AED 2,500
- For licensing an outlet of a Travel and Tourism Agency, 20% of the value of the activity that the customer wishes to include in the licence
|
| Available Payment Methods |
- Credit card
- E-dirham
|
| Required documents and forms for obtaining the service |
- A scanned image of the landowner’s passport and family book (for UAE citizens) and ID card, and if the owner is an organisation or company, a scanned image of the commercial licence is required
- A tenancy contract for the outlet, certified by the ADM (minimum area: 35 square metres for all tourism offices except for the excursion boats, tourist restaurants and floating restaurants)
- The notarised signature of the signatory
- Signing the statement of undertaking prepared by the Authority for compliance with the terms and conditions
- A scanned image of the trade name reservation certificate for the establishment issued by the Department of Economic Development
- No objection certificate issued by The Centre of Waste Management - Abu Dhabi
- A scanned image of the Safety and Protection Measures Compliance Certificate from the General Directorate of Civil Defence
- A scanned image of the original valid licence (if the requested license is for a new branch or outlet of an existing company)
- A scanned image of the Abu Dhabi Chamber of Commerce & Industry membership document
|
| Application Forms |
The application is submitted on the online website |
| Time period required to obtain the service |
1 working day
|
| Channels for obtaining the service |
Online website (Click here to obtain the service)
|
| Direct contact with customer service |
024440444 |
| Service Available at |
Department of Economic Development - Business Centre - Abu Dhabi (Click here for address and directions)
|