Quality Management System Policy

Quality is an integral part of our deliverables and is the guiding rule for our business principles when serving interested parties in the Culture and Tourism sector. We believe this will result in ensuring efficiency, a strong customer focus and the enhancement of a long-term and sustainable Quality Management System within the Department of Culture and Tourism – Abu Dhabi.

DCT Abu Dhabi has committed to the following principles to provide distinguished services to all the stakeholders with the aim of supporting Abu Dhabi’s evolution into a world-class, sustainable destination of distinction:

Be accountable for the effectiveness of the Quality Management system.
Comply and satisfy all applicable legal and other requirements.
Provide adequate resources for the Quality Management system.
Promote the use of the process approach and risk-based thinking within DCT Abu Dhabi Operations and to communicate the importance of effective quality management.
Ensure that quality objectives are established for the Quality Management system at relevant functions and levels, which are compatible with the context and strategic direction of DCT Abu Dhabi.
To review DCT Abu Dhabi’s Quality Management system, at planned intervals, to ensure its continuing suitability, adequacy, effectiveness and alignment with the strategic direction of DCT Abu Dhabi.
Continually improve DCT Abu Dhabi’s Quality Management system.

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Last Modified - 22/05/2023